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faq [2013/06/25 17:56] Stefan |
faq [2014/01/15 14:16] Stefan |
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| <note>Compared to SMB, the WebDAV connection is slower and also limited when it comes to the file size, so even though it can be used on the LAN as well, we recommend using SMB whenever possible.</note> | <note>Compared to SMB, the WebDAV connection is slower and also limited when it comes to the file size, so even though it can be used on the LAN as well, we recommend using SMB whenever possible.</note> | ||
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| + | ==== Q: Why can I not login to my network drive as a different user? ==== | ||
| + | * When mapping a network share on a Windows-based computer, you cannot login with different accounts simultaneously, unless you use a different path (e.g. host name for one and IP address for the other). This behavior is by design as one server (uniquely identified by the given name) can only have one user authenticated to it at any given time. If you are already logged in as one user (e.g. admin) and would like to map the network drive as a different user (e.g. a regular user account), please disconnect the network drive first, before you attempt to login as the new user. Otherwise, you will get following error message: "The network folder specified is currently mapped using a different user name and password". For more details about using network shares on Windows, please refer to **[[fm_smb_pc|File Management > PC users > Samba]]**. | ||
| ===== Mobile Apps ===== | ===== Mobile Apps ===== | ||
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| <note important>When resetting the device (not formatting), user accounts are removed but any data the user has previously stored on the network drive is still stored on the device. Create the same user account once more and the user can access the data again.</note> | <note important>When resetting the device (not formatting), user accounts are removed but any data the user has previously stored on the network drive is still stored on the device. Create the same user account once more and the user can access the data again.</note> | ||
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| + | ==== Q: How do I rebuild a RAID 1 array? ==== | ||
| + | * After replacing the faulty drive, open the disk manager and select the expert mode. Drag the new drive onto the existing RAID array and click **Rebuild** to start rebuilding the RAID array. For more details, please see **[[applications_disk_manager#manage_the_disks|Applications > Disk Manager > Expert > Manage the Disks > Rebuild a RAID 1 array]]**. | ||
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| + | ==== Q: Why is there a thumb.data.tmp file in my folder? ==== | ||
| + | * This is a temporary file created by the system during the process of creating the thumbnails. If you delete this file, in some cases, the system will automatically re-create it it the next time it has to process that folder again. | ||
