Differences
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system_information_portal_server [2012/12/18 02:56] 127.0.0.1 external edit |
system_information_portal_server [2013/03/06 08:58] Stefan |
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| | **Connection Status** | Shows the current status of the network connection from the device to the web portal (e.g. Unconnected or Connected). | | | **Connection Status** | Shows the current status of the network connection from the device to the web portal (e.g. Unconnected or Connected). | | ||
| | **Port Forwarding** | Enable **Auto Detect** if your network router supports UPnP, to automatically set up port mapping. Disable **Auto Detect** if UPnP is not supported or not compatible, in order to set up port forwarding manually. | | | **Port Forwarding** | Enable **Auto Detect** if your network router supports UPnP, to automatically set up port mapping. Disable **Auto Detect** if UPnP is not supported or not compatible, in order to set up port forwarding manually. | | ||
| - | | **Mapping Port** | The port number that is used for port mapping. | | + | | **Mapping Port** | The port number that is used for port mapping. If you have connected more than one MyCloud to the same network, make sure to select a different port number for each unit. | |
| | **Mapping Address** | Shows the external IP address and port number that is used to access the device remotely. | | | **Mapping Address** | Shows the external IP address and port number that is used to access the device remotely. | | ||
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| - If remote login fails and port forwarding was not successful, on your router, add the IP address of your network drive to the DMZ zone. | - If remote login fails and port forwarding was not successful, on your router, add the IP address of your network drive to the DMZ zone. | ||
| - If there is a conflict with the default port 10080 or this port is blocked on the network you are trying to connect from, change it to another port number. | - If there is a conflict with the default port 10080 or this port is blocked on the network you are trying to connect from, change it to another port number. | ||
| + | - If you see that after the login, the URL still shows the device name or MAC address instead of the internal or external IP address, apply the settings for the portal server once more. If necessary, change the port number for the mapping port to another number. | ||
| - If the "Connection Status" shows **Unconnected**, login to your network router and make sure that the TCP port 9000 is not blocked by the firewall. | - If the "Connection Status" shows **Unconnected**, login to your network router and make sure that the TCP port 9000 is not blocked by the firewall. | ||
