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howto [2013/04/19 09:33] Stefan |
howto [2013/06/25 17:54] Stefan |
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| - If the automatic port mapping function failed, setup port forwarding manually to allow incoming traffic to your network drive. For more details, please refer to **[[system_information_portal_server#network_setup|Preferences > Portal Server > Network Setup > Alternative Setup]]**. | - If the automatic port mapping function failed, setup port forwarding manually to allow incoming traffic to your network drive. For more details, please refer to **[[system_information_portal_server#network_setup|Preferences > Portal Server > Network Setup > Alternative Setup]]**. | ||
| - After setting up port forwarding, repeat the test as seen above in step 3 and login from the outside. If that still fails, add the IP address of your network drive to the DMZ zone in your network router. | - After setting up port forwarding, repeat the test as seen above in step 3 and login from the outside. If that still fails, add the IP address of your network drive to the DMZ zone in your network router. | ||
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| + | <note tip>If none of the above tips help, please restart your network router and the network drive.</note> | ||
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| <note>If USB bus power is insufficient to power up the hard drive, please connect an external power adapter to your USB drive.</note> | <note>If USB bus power is insufficient to power up the hard drive, please connect an external power adapter to your USB drive.</note> | ||
| - | <note tip>Instead of using the web browser to access your data, you can also mount the network drive via SMB (Samba) or AFP. On the PC, use SMB and on the Mac, use AFP. The data on the USB drive is inside the **device** folder.</note> | + | <note tip>Instead of using the web browser to access your data, you can also mount the network drive via SMB (Samba) or AFP. Use SMB on the PC and AFP on the Mac. The data on the USB drive can be found inside the **usb-p1** or **usb-p2** folder.</note> |
| - | <note important>Only the administrator (admin) can see and access the USB drive. If you want to share the data with other users, copy the files to the **PUBLIC** folder on your network drive or use the **Share** function. Select an existing folder or create a new folder on the USB drive, right-click on it, select **Share**, select **Group** and then set up your preferred user access.</note> | + | <note important>Only the administrator (admin) can see and access the USB drive. If you want to share the data with other users, copy the files to the **PUBLIC** folder on your network drive or use the **Share** function in the web interface. Select an existing folder or create a new folder on the USB drive, right-click on it, select **Share**, select **Group** and then set up your preferred user access.</note> |
| <note warning>USB drives with capacities over 2TB are not supported!</note> | <note warning>USB drives with capacities over 2TB are not supported!</note> | ||
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| + | <note warning>USB drives which use a firmware that has support for **4K sectors** enabled are not supported!</note> | ||
| === Supported file systems === | === Supported file systems === | ||
