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setup_guide [2013/02/19 08:51] Stefan |
setup_guide [2019/09/02 01:17] (current) Stefan |
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| ===== Step 2 - Login ===== | ===== Step 2 - Login ===== | ||
| - | The easiest way to locate your device on the network and login is through the MyAkitio web portal. | + | Since the MyAkitio web portal has been discontinued on August 31, 2019, it's now only possible to access the login page by entering the local IP address of your device directly into the URL field of the web browser. |
| - Open your web browser (e.g. IE, Firefox, Safari, Chrome). | - Open your web browser (e.g. IE, Firefox, Safari, Chrome). | ||
| - | - Go to **http://www.myakitio.com**. | + | - Enter the local IP address of your device directly into the URL field of your web browser. |
| - | - Your default home server name is the **MAC address** of your network drive. You can find this number on a sticker either on the retail packaging or the device itself.\\ {{:mycloud-barcode.png?nolink|}} | + | |
| - | - Select your language **(1)**, enter the name of your home server **(2)** and click search **(3)**.\\ {{:setup-guide-login-page.jpg?nolink|}} | + | |
| - Login to your account. The default user name and password for the administrator is **admin**. For security reasons, we strongly recommend changing the password after the first login. | - Login to your account. The default user name and password for the administrator is **admin**. For security reasons, we strongly recommend changing the password after the first login. | ||
| - | <note tip>If you are unable to login through the web portal, login to your network router and lookup the IP address of your network drive in the DHCP log. Copy the **IP address** and paste it into the URL field of your web browser. This opens the login page directly on the local network without going through the web portal.</note> | + | <note tip>If you don't know the local IP address of your device, login to your network router and lookup the IP address of your network drive in the DHCP log. As an alternative, you can use the [[login#finder_utility_on_windows|Finder Utility on Windows]] or the [[login#finder_utility_on_mac|Finder Utility on Mac]] to scan the local network for your network drive and find out the correct IP address. Once you know the correct IP address, copy and paste it into the URL field of your web browser.</note> |
| - | <note important>If you get the error **Device Offline**, enter the IP address of your network drive directly into the URL field of your web browser to open the login page instead. To further troubleshoot this error, make sure that your network router allows incoming traffic to your network drive. See **[[system_information_portal_server|Portal Server]]** and **[[system_information_portal_server#network_setup|Network Setup]]** for more information about how to setup remote access and also see our FAQ about the error **[[howto#how_to_troubleshoot_the_error_device_offline|Device Offline]]**.</note> | ||
| ===== Step 3 - HDD Setup ===== | ===== Step 3 - HDD Setup ===== | ||
