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system_information_portal_server [2012/12/18 02:56] 127.0.0.1 external edit |
system_information_portal_server [2019/08/30 13:16] (current) Stefan |
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| The web portal at **http://myakitio.com** provides a free proxy service for your network drive. You can login through the web portal and access your device, no matter if you are at home, in the office or on-the-road. | The web portal at **http://myakitio.com** provides a free proxy service for your network drive. You can login through the web portal and access your device, no matter if you are at home, in the office or on-the-road. | ||
| - | The web portal at **http://dyn.com** provides a similar but paid service. This is provided by a 3rd party and requires that you have an active dyn.com account. | + | As an alternative, you could also use third-party DDNS providers like **https://www.noip.com/remote-access** or **https://dyn.com/dns/**, which provide both free and paid services to manage dynamic DNS. |
| ===== myakitio.com ===== | ===== myakitio.com ===== | ||
| This service is provided for free to all Akitio users. The web portal allows you to easily login to your device, no matter if you are at home or want to connect to the device remotely. The default registration name is the **MAC address** of your network drive. You can also register your own name, to make it easier to remember. If your registration was successful, you can use either the MAC address or your registered name to login or enter the name directly into the URL field like this http://myname.myakitio.com. | This service is provided for free to all Akitio users. The web portal allows you to easily login to your device, no matter if you are at home or want to connect to the device remotely. The default registration name is the **MAC address** of your network drive. You can also register your own name, to make it easier to remember. If your registration was successful, you can use either the MAC address or your registered name to login or enter the name directly into the URL field like this http://myname.myakitio.com. | ||
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| + | <note warning>**The web portal at myakitio.com has been discontinued as of August 31, 2019.** We therefore recommend disabling the Portal Service under myakitio.com. To access your device on the local network (LAN), please enter the IP address of your device directly into the URL field of your web browser. For remote access, please use one of the Dynamic DNS services like [[system_information_portal_server#noipcom|noip.com]] or [[system_information_portal_server#dyndnscom|DynDNS.com]] instead.</note> | ||
| <note important>The default connection for the web portal uses **TCP port 9000**. On your network router, make sure that this port is not blocked by the firewall.</note> | <note important>The default connection for the web portal uses **TCP port 9000**. On your network router, make sure that this port is not blocked by the firewall.</note> | ||
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| ^ Field ^ Description ^ | ^ Field ^ Description ^ | ||
| + | | **Enable Portal Service** | Select the check-box to enable the portal service. The current state of the service is displayed as “Service is stopped” or “Service is running”. If this service is disabled, the web portal at http://myakitio.com can no longer be used to login and you will have to enter the correct IP address into the URL field instead.| | ||
| | **Domain** | Enter a new name for your device and click **Register** to register a name that is easier to remember than the MAC address. All 26 English letters and dashes(-) are allowed but the name cannot begin with a dash(-). The name is not case sensitive. If the name is already taken, enter a new name and try to register it again. | | | **Domain** | Enter a new name for your device and click **Register** to register a name that is easier to remember than the MAC address. All 26 English letters and dashes(-) are allowed but the name cannot begin with a dash(-). The name is not case sensitive. If the name is already taken, enter a new name and try to register it again. | | ||
| | **Connection Status** | Shows the current status of the network connection from the device to the web portal (e.g. Unconnected or Connected). | | | **Connection Status** | Shows the current status of the network connection from the device to the web portal (e.g. Unconnected or Connected). | | ||
| | **Port Forwarding** | Enable **Auto Detect** if your network router supports UPnP, to automatically set up port mapping. Disable **Auto Detect** if UPnP is not supported or not compatible, in order to set up port forwarding manually. | | | **Port Forwarding** | Enable **Auto Detect** if your network router supports UPnP, to automatically set up port mapping. Disable **Auto Detect** if UPnP is not supported or not compatible, in order to set up port forwarding manually. | | ||
| - | | **Mapping Port** | The port number that is used for port mapping. | | + | | **Mapping Port** | The port number that is used for port mapping. If you have connected more than one MyCloud to the same network, make sure to select a different port number for each unit. | |
| | **Mapping Address** | Shows the external IP address and port number that is used to access the device remotely. | | | **Mapping Address** | Shows the external IP address and port number that is used to access the device remotely. | | ||
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| - If remote login fails and port forwarding was not successful, on your router, add the IP address of your network drive to the DMZ zone. | - If remote login fails and port forwarding was not successful, on your router, add the IP address of your network drive to the DMZ zone. | ||
| - If there is a conflict with the default port 10080 or this port is blocked on the network you are trying to connect from, change it to another port number. | - If there is a conflict with the default port 10080 or this port is blocked on the network you are trying to connect from, change it to another port number. | ||
| + | - If you see that after the login, the URL still shows the device name or MAC address instead of the internal or external IP address, apply the settings for the portal server once more. If necessary, change the port number for the mapping port to another number. | ||
| - If the "Connection Status" shows **Unconnected**, login to your network router and make sure that the TCP port 9000 is not blocked by the firewall. | - If the "Connection Status" shows **Unconnected**, login to your network router and make sure that the TCP port 9000 is not blocked by the firewall. | ||
| - | ===== dyn.com ===== | + | ===== noip.com ===== |
| + | At no-ip, you can sign up for a free account to manage your dynamic DNS or you can choose from one of the enhanced and paid services to access your device remotely. | ||
| + | |||
| + | For more information, see [[https://www.noip.com/remote-access]]. | ||
| + | |||
| + | {{:portal-server-ddns-noip.jpg?nolink|}} | ||
| + | |||
| + | ^ Field ^ Description ^ | ||
| + | | **Register** | Select noip.com from the drop-down list. | | ||
| + | | **Host Name** | Enter the host name that you have set up at noip.com. | | ||
| + | | **Username/Password** | Enter the username and password of your DDNS account at noip.com. | | ||
| + | | **Apply** | Click **Apply** to save your settings. | | ||
| + | |||
| + | <note tip>For more detailed instructions about how to setup remote access with a free account at noip.com, please see [[howto#how_to_remotely_access_the_device_without_using_the_web_portal_at_myakitiocom|Support > How To Articles and Tutorials]].</note> | ||
| + | |||
| + | ===== DynDNS.com ===== | ||
| Dynamic DNS is a paid service that provides the capability for networked devices using the Internet Protocol Suite to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostname, IP address or other information. | Dynamic DNS is a paid service that provides the capability for networked devices using the Internet Protocol Suite to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostname, IP address or other information. | ||
| - | [[http://dyn.com]] can be used to register your device and then login remotely to your network drive via internet. | + | Fore more information, see [[https://dyn.com/dns/]]. |
| - | {{:portal-server-dyn.jpg?nolink|}} | + | {{:portal-server-ddns-dyndns.jpg?nolink|}} |
| ^ Field ^ Description ^ | ^ Field ^ Description ^ | ||
| - | | **Register** | You can apply for a DDNS account at [[http://dyn.com|http://dyn.com]]. | | + | | **Register** | Select DynDNS.com from the drop-down list. | |
| | **Host Name** | Enter the host name that you have set up at dyn.com. | | | **Host Name** | Enter the host name that you have set up at dyn.com. | | ||
| - | | **Username/Password** | Enter the username and password of your DDNS account. | | + | | **Username/Password** | Enter the username and password of your DDNS account at dyn.com. | |
| | **Apply** | Click **Apply** to save your settings. | | | **Apply** | Click **Apply** to save your settings. | | ||
